Algemene voorwaarden
Terms of Service
Welcome to Hacyra. These Terms of Service ("Terms") govern your access to and use of hacyra.com and any purchase you make through our site. By placing an order or using our site, you agree to these Terms.
About us
Hacyra Group LLC ("Hacyra," "we," "us," or "our") is the company operating hacyra.com and selling the products available on this site. If you have any questions, you can reach us at support@hacyra.com.
Eligibility
You must be at least 16 years old to place an order with us. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.
Products and pricing
We make every effort to display our products and their prices accurately. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. All prices are shown in the currency applicable to your selected market and are subject to change.
Product colors, textures, and packaging may vary slightly from what's shown on our site due to display settings or manufacturing variations.
Orders and payment
When you place an order, you're making an offer to purchase the product(s) in your cart. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity. Payment is processed securely at checkout through our payment provider.
Shipping and returns
Shipping timeframes and costs are detailed in our Shipping Policy. Our return and refund terms are detailed in our Returns & Refunds Policy.
Skincare disclaimer
Our products are cosmetic skincare items and are not intended to diagnose, treat, cure, or prevent any medical condition. The information on our site, including product descriptions and skincare guides, is provided for general informational purposes only and doesn't replace professional dermatological or medical advice. If you have a skin condition, allergy, or concern, please consult a dermatologist or healthcare provider before using our products.
Always perform a patch test before first use, and discontinue use if irritation occurs.
Intellectual property
All content on hacyra.com — including our name, logo, brand imagery, product descriptions, and site design — is the property of Hacyra Group LLC and protected by applicable intellectual property laws. You may not use, reproduce, or distribute our content without our prior written permission.
User conduct
When using our site, you agree not to:
- Provide false or misleading information when placing an order.
- Use our site for any unlawful purpose or in a way that could damage or impair its functionality.
- Attempt to gain unauthorized access to any part of our site or systems.
Limitation of liability
To the fullest extent permitted by law, Hacyra Group LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products, including any allergic reaction or skin irritation resulting from product use, provided our products were used as directed.
Governing law
These Terms are governed by the laws applicable to Hacyra Group LLC's jurisdiction of formation, without regard to conflict of law principles. If you're a consumer located in the EU or UK, you retain any mandatory consumer protection rights available under your local law.
Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our site after changes are posted means you accept the updated Terms.
Contact us
If you have any questions about these Terms, reach out to us at support@hacyra.com.